Order Processing
Orders are typically fulfilled within 2-4 business days from the time of purchase. We aim to swiftly prepare and dispatch your items for shipping. Please note, delays may occur due to a high influx of orders. Rest assured, our team works hard to process deliveries as soon as possible.
Shipping Times
For North American customers, please anticipate a delivery window of 5-7 business days. International orders may take up to 3 weeks for delivery. While most orders arrive promptly, kindly allow up to a week for the entire shipping
Shipping Origin
All our products are shipped from Canada, ensuring quality and reliability in every package.
Carrier Responsibilities
Please note that we cannot be held responsible for any shipping delays caused by the carrier. We appreciate your patience and understanding in such instances.
Product Damage
In the rare event of damage during shipping, we encourage you to reach out to us promptly. Contact us via email at velocityaromas@gmail.com, and we will assist you in resolving the issue.
Important Note
The provided shipping times are estimates and may be subject to unforeseen circumstances. We appreciate your support and understanding as we work to deliver your orders efficiently.